COVID19 Emergency Orders Continue till further notice 

Our priority is the health of our team, recipients and partners, whilst also trying to keep meeting the needs of our most vulnerable. From March 30, we support EMERGENCY REQUESTS ONLY, including only the most vital items. 

No one sleeps on the floor or goes without a way to keep their food safe and fresh on our watch!
  • Please only begin a request if your clients do not have beds, and/or are unable to store their food safely.

  • When making an emergency order you can add other important items like sofas, table and chairs. Please do not submit a request if a bed or fridge / washing machine is not part of the order.

  • Stocks may dwindle - We will work with you to provide all that we can.

Do you have a client in need? Order below...

We exist because no one should sleep on the bare floor in their own home, nor have trouble keeping their food fresh!

We are different because we are fast. We only take requests through approved caseworker agencies for household items most needed by your clients, saving precious time for you both, so you can concentrate on everything else. Once we understand the needs of your client, we will check to see what’s available. See order form below.


Current priority agencies include: B.Miles, Catholic Care, House of Welcome, JRS, Mission Au, Marist180, Mums4Refugees & GADRC, RedCross, The Salvation Army, Wesley Mission, WAGEC, Women's Community Shelters. We regret that until we secure funding we cannot take on new clients, however we are working on it! Please email details of your agency, manager's name and phone number, tenancy establishment brokerage available if any, to to be put on our waiting list so we can support you and your clients ASAP.

​If your client doesn't have even a mattress and will sleep rough in their home tonight, that's where we shine! We deliver items quickly so survivors can thrive from the comfort of 'home'. 

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Always was, always will be Aboriginal land.

 The Generous and The Grateful is an ACNC registered charity.

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