Donations

What type of things can I donate?


Our goal is to uplift people's lives, show them they are worthy of lovely things. We only accept items that are clean, fully functioning, stain free and with all parts present that you would be proud to offer a friend, neighbour or relative. We reserve the right of refusal of items at pick up/delivery, if we think the donated items do not meet our criteria. We are currently accepting the following items:

  • Fridge/Freezers (under 10 years old in excellent working condition)
  • Washing Machines (under 10 years old in excellent working condition)
  • Dining Tables (up to 6 seater)​
  • Chest of Drawers
  • Wardrobes (not too large or heavy)
  • Microwaves
  • TVs (including all cables and remote)
  • TV Units (low units only, not too large or bulky)




How do I donate my items to GG?


Please complete our online Donation form. This helps us gather all the information we need upfront so we can quickly review and process your donation request. Once you submit the online form, you will receive a confirmation code and one of our lovely volunteers will be in touch on the next shift via email to confirm what we can accept, and next steps.




Where do my items go after GG accepts them?


Once approved for quality and safety, your donated goods are housed in our warehouse ready for dispatch to their new home. They are combined with other donations to meet the specific needs of the recipient. We partner with agencies who support vulnerable people, often those recovering from domestic abuse, detention, homelessness and other difficult circumstances. It is these caseworkers and advocates who request essential furniture and fridges from us on behalf of their clients, to help turn their housing into a home. Sometimes we receive donations of beautiful furniture and other items that are not suitable for our recipients, but which we can sell. The money from these sales goes directly towards funding our truck ' Gloria este Van' – her fuel, servicing, tolls and insurance. This enables us to connect essential furniture to even more people, making more homes, and bypassing more unnecessary landfill.




Where else can I donate my items if you don't need them?


We appreciate you are keen to find a good home for your items, and we encourage you to reach out to other organisations in your area such as:

  • Pay it forward Facebook pages – there are lots of local groups
  • The Movement – Facebook page
  • The Bower – Facebook page
  • Facebook Marketplace
  • ReConnect Project – Facebook Page (they take laptops & desktops)




Why is there a cost to have my items picked up?


Transport is huge expense for us and being a non profit organisation, we cannot pick up items for free. We instead focus our limited funding on covering the cost of delivering your beautiful items to our deserving recipients. When you help get your items to us, either by dropping them to our warehouse or booking your own transporter for pick up, you are helping us in a big way, so we can focus our time and funds to getting the big, heavy key items, that every home needs, to some of the most vulnerable people in our community. Thank you for helping towards getting your items to us and as a result, helping us deliver kindness and dignity to so many who really need it.




What areas does GG pick up items from?


(*NB Limited capacity) Acacia Gardens
Alexandria
Allambie Heights
Annandale
Alexandria
Annangrove
Arndell Park
Artarmon
Ashbury*
Ashfield
Asquith
Auburn
Balgowlah
Balgowlah Heights
Balmain
Balmain East
Barangaroo
Baulkham Hills
Beacon Hill
Beaconsfield
Beaumont Hills
Beecroft
Belfield
Bella Vista
Bellevue Hill
Belrose
Berala
Berowra
Bidwill
Birchgrove
Blackett
Blacktown
Bondi
Bondi Beach
Bondi Junction
Bondi North
Box Hill
Breakfast Point
Bronte
Brookvale
Bungarribee
Burwood
Burwood Heights
Cabarita
Camellia
Cammeray
Camperdown
Canada Bay
Carlingford
Castle Cove
Castle Hill
Castlecrag
Centennial Park
Chatswood
Chatswood West
Cheltenham
Cherrybrook
Chester Hill*
Chippendale
Chiswick
Clontarf
Clovelly
Clovelly Beach
Clyde
Colebee
Collaroy
Collaroy Plateau
Concord
Concord West
Constitution Hill
Coogee
Coogee Beach
Cremorne
Cremorne Point
Cromer
Crows Nest
Croydon
Croydon Park*
Curl Curl
Darling Point
Darlinghurst
Darlington
Davidson
Dawes Point
Dean Park
Dee Why
Denistone
Denistone East
Denistone West
Dharruk
Dobroyd Point
Doonside
Double Bay
Dover Heights
Drummoyne
Dulwich Hill
Dundas
Dundas Valley
Dural
East Gordon
East Killara
East Lindfield
East Roseville
East Ryde
East Willoughby
Eastern Creek
Eastwood
Edgecliff
Elanora Heights
Elizabeth Bay
Emerton
Enfield
Enfield South
Enmore
Epping
Ermington
Erskineville
Eveleigh
Fairfield*
Fairlight
Five Dock
Flemington
Forest Lodge
Forestville
Fox Valley
Frenchs Forest
Freshwater
Girraween
Gladesville
Glebe
Glendenning
Glenhaven
Glenwood
Gordon
Gore Hill
Granville
Greenacre
Greenwich
Greystanes
Guildford
Guildford West
Haberfield
Harris Park
Hassall Grove
Haymarket
Hebersham
Henley
Holroyd
Homebush
Homebush West
Hornsby
Hornsby Heights
Hunters Hill
Huntingwood
Huntleys Point
Hurlstone Park*
Kellyville
Kellyville Ridge
Kensington
Kenthurst
Killara
Killarney Heights
Kings Langley
Kings Park
Kingsford
Kirribilli
Lalor Park
Lane Cove
Lane Cove North
Lane Cove West
Lavender Bay
Leichhardt
Lethbridge Park
Lewisham
Liberty Grove
Lidcombe
Lilyfield
Lindfield
Linley Point
Longueville
Macquarie Park
Manly
Manly Vale
Marayong
Maroubra
Maroubra Beach
Maroubra Junction
Marrickville
Marsden Park
Marsfield
Mascot*
Mays Hill
McMahons Point
Meadowbank
Melrose Park
Merrylands
Merrylands West
Middle Cove
Middle Dural
Millers Point
Milsons Point
Minchinbury
Moore Park
Mortlake
Mosman
Mount Druitt
Naremburn
Narrabeen
Narrabeen North
Narraweena
Nelson
Neutral Bay
Newington
Newtown
Normanhurst
North Balgowlah
North Curl Curl
North Epping
North Kellyville
North Manly
North Parramatta
North Rocks
North Ryde
North St Ives
North Strathfield
North Sydney
North Turramurra
North Wahroonga
North Willoughby
Northbridge
Northmead
Northwood
Norwest
Oakhurst
Oatlands
Old Toongabbie
Orange Grove
Oxford Falls
Paddington
Parklea
Parramatta
Pemulwuy
Pendle Hill
Pennant Hills
Petersham
Plumpton
Point Piper
Potts Point
Prospect
Putney
Pymble
Pyrmont
Quakers Hill
Queens Park
Queenscliff
Randwick
Redfern
Regents Park*
Rhodes
Riverstone*
Riverview
Rodd Point
Rookwood
Rooty Hill
Ropes Crossing
Rose Bay
Rosebery*
Rosehill
Roseville
Roseville Chase
Round Corner
Rouse Hill
Rozelle
Rushcutters Bay
Russell Lea
Rydalmere
Ryde
Schofields
Seaforth
Seven Hills
Shalvey
Shanes Park
Silverwater
Smithfield*
South Granville
South Turramurra
South Wentworthville
St Ives
St Ives Chase
St Leonards
St Marys*
St Peters*
Stanhope Gardens
Stanmore
Strathfield
Strathfield South
Summer Hill
Surry Hills
Sydenham
Sydney CBD
Sydney Olympic Park
Tamarama
Tarban
Telopea
Tempe
Tennyson Point
The Ponds
The Rocks
The Rocks
Thornleigh
Toongabbie
Top Ryde
Tregear
Turramurra
Ultimo
Vaucluse
Vineyard*
Wahroonga
Waitara
Wareemba
Warrawee
Waterloo
Watsons Bay
Waverley
Waverton
Wentworth Point
Wentworthville
West Killara
West Lindfield
West Pennant Hills
West Pymble
West Ryde
Westleigh
Westmead
Whalan
Wheeler Heights
Willmot
Willoughby
Winston Hills
Wollstonecraft
Woodcroft
Woodpark
Woollahra
Woolloomooloo
Woolwich
Yennora*
Zetland




How can I get my items to you?


There are three options, depending on where you are located and how soon you need pick up to occur:

  1. Drop the item(s) to our warehouse in Hope Street, West Ryde on Tuesday 6:45pm–8:00pm; Wednesday 10:00am–2:00pm; Saturday 10am–12:00pm. (FREE).
  2. Book and pay for The Generous and the Grateful to pick your items up on our scheduled transport days – Wednesdays or Fridays. (Less flexible but affordable)
  3. Directly Book and pay a trusted, affordable transport contractor to pick it up on a day that suits you. (Flexible but more costly option)
IMPORTANT – We reserve the right of refusal of items at pick up/delivery if we think the donated items do not meet our criteria.




How else can I help?


  • Donate! Our biggest expense is transport. Your donation will help keep our truck ‘Gloria este Van’ on the road in order to deliver essential items to more people in need, and cover other minor costs of running a growing organisation. We're so grateful for any support you can give to our 2021 fundraiser.
  • Recommend The Generous and Grateful to your workplace giving and staff grants program to help set up home around people rebuilding after homelessness and harm so they can get back to living their best life.
  • Some of our requestors don't have funds to pay our service fee so you could donate and sponsor a home or an item to help us connect it from donors, through quality control and out to their location to help make the roof over their head into home.
  • Share your time, muscles and mind – there are LOADS of roles available through which you can donate your time in fortnightly or weekly shifts of 3-4 hours. There are volunteer-from-home opportunities, more hands-on roles, and everything in between. The roles are well suited to suit stay-at-home carers, can be during school hours, and accommodate holidays for parents, students and retirees. If you'd like to get in touch with us to see what opportunities might suit you best, please fill out the short online form on our Join Us page. We can't wait to hear from you!
  • If you know of anyone who is good at fixing things or wants to learn how to reupholster chairs – please send them our way.
  • If you hear of someone moving house, buying a new fridge or washing machine, renovating, or helping an elder move into aged care, please mention The Generous and the Grateful in case they something wonderful to share that will brighten some else's future.




Why are charities so selective about items donated?


The Generous and the Grateful exists to uplift people on their path to a brighter future, and we believe that starts with clean, great quality and long lasting items that every home needs. For someone escaping domestic violence or at risk of homelessness, the comforts of home are so important and help rebuild their self worth. When you can sleep well, eat well and recover well, you have a much better chance of living your best life. So if you are giving items, we believe that 'better than nothing' isn’t the right approach. If you want to really help, ask what is really needed and wanted, and then act. We have designed our service around the feedback of our recipients and agency clients to meet or surpass their needs.




Why wont you take all household items?


We focus on the tricky, heavy, expensive items that seem impossible when you have little; most importantly a bed, fridge, washing machine, sofa and dining table with chairs.




Who do you help?


We turn housing into home for people recovering from homelessness and harm, our largest focus are Young People at Risk, Domestic Abuse Survivors and Refugees.




I/my friend need help, how do we ask for it?


Do you have a caseworker/social worker or similar who is supporting you who can organise this for you? The Generous and the Grateful only take requests through approved agency partners (e.g. Women’s Shelters, Wesley Mission, Mission Australia, The Red Cross, and others). These wonderful agency partners understand all that is needed by their clients and The Generous and The Grateful work to supply the bulky homewares. This saves precious time for both the agency and the client in need, leaving each to concentrate on everything else like trauma support, employment, keeping kids in school, and financial independence.




Why don't you get all the stuff on the kerb when its hard rubbish day?


The risk of contamination and faulty goods is too high. Rather than waiting till hard rubbish day, you can offer goods and encourage your friends and neighbours to do the same via our website. We believe that 'better than nothing' isn’t the right approach. Great quality and clean donations are key and what we focus on.




What do you need most?


It is so hard to find working fridges and washing machines less than 10 years old, and yet every house we complete needs them. It's an ongoing challenge, think you can help us solve it? Get in touch!





Donations

What type of things can I donate?


Our goal is to uplift people's lives, show them they are worthy of lovely things. We only accept items that are clean, fully functioning, stain free and with all parts present that you would be proud to offer a friend, neighbour or relative. We reserve the right of refusal of items at pick up/delivery, if we think the donated items do not meet our criteria. We are currently accepting the following items:

  • Fridge/Freezers (under 10 years old in excellent working condition)
  • Washing Machines (under 10 years old in excellent working condition)
  • Dining Tables (up to 6 seater)​
  • Chest of Drawers
  • Wardrobes (not too large or heavy)
  • Microwaves
  • TVs (including all cables and remote)
  • TV Units (low units only, not too large or bulky)




How do I donate my items to GG?


Please complete our online Donation form. This helps us gather all the information we need upfront so we can quickly review and process your donation request. Once you submit the online form, you will receive a confirmation code and one of our lovely volunteers will be in touch on the next shift via email to confirm what we can accept, and next steps.




Where do my items go after GG accepts them?


Once approved for quality and safety, your donated goods are housed in our warehouse ready for dispatch to their new home. They are combined with other donations to meet the specific needs of the recipient. We partner with agencies who support vulnerable people, often those recovering from domestic abuse, detention, homelessness and other difficult circumstances. It is these caseworkers and advocates who request essential furniture and fridges from us on behalf of their clients, to help turn their housing into a home. Sometimes we receive donations of beautiful furniture and other items that are not suitable for our recipients, but which we can sell. The money from these sales goes directly towards funding our truck ' Gloria este Van' – her fuel, servicing, tolls and insurance. This enables us to connect essential furniture to even more people, making more homes, and bypassing more unnecessary landfill.




Where else can I donate my items if you don't need them?


We appreciate you are keen to find a good home for your items, and we encourage you to reach out to other organisations in your area such as:

  • Pay it forward Facebook pages – there are lots of local groups
  • The Movement – Facebook page
  • The Bower – Facebook page
  • Facebook Marketplace
  • ReConnect Project – Facebook Page (they take laptops & desktops)




Why is there a cost to have my items picked up?


We cannot pick up items. We instead focus our limited funding on covering the cost of delivering your beautiful items to our deserving recipients. When you help get your items to us, either by dropping them to our warehouse or booking your own transporter for pick up, you are helping us in a big way, so we can focus our time and funds to getting the big, heavy key items, that every home needs, to some of the most vulnerable people in our community. Thank you for helping towards getting your items to us and as a result, helping us deliver kindness and dignity to so many who really need it.




How can I get my items to you?


There are three options, depending on where you are located and how soon you need pick up to occur:

  1. Drop the item(s) to our warehouse in Hope Street, West Ryde on Tuesday 6:45pm–8:00pm; Wednesday 10:00am–2:00pm; Saturday 10am–12:00pm. (FREE).
  2. Directly Book and pay a trusted, affordable transport contractor to pick it up on a day that suits you. (Flexible but more costly option)
IMPORTANT – We reserve the right of refusal of items at pick up/delivery if we think the donated items do not meet our criteria.




How else can I help?


  • Donate! Our biggest expense is transport. Your donation will help keep our truck ‘Gloria este Van’ on the road in order to deliver essential items to more people in need, and cover other minor costs of running a growing organisation. We're so grateful for any support you can give to our 2021 fundraiser.
  • Recommend The Generous and Grateful to your workplace giving and staff grants program to help set up home around people rebuilding after homelessness and harm so they can get back to living their best life.
  • Some of our requestors don't have funds to pay our service fee so you could donate and sponsor a home or an item to help us connect it from donors, through quality control and out to their location to help make the roof over their head into home.
  • Share your time, muscles and mind – there are LOADS of roles available through which you can donate your time in fortnightly or weekly shifts of 3-4 hours. There are volunteer-from-home opportunities, more hands-on roles, and everything in between. The roles are well suited to suit stay-at-home carers, can be during school hours, and accommodate holidays for parents, students and retirees. If you'd like to get in touch with us to see what opportunities might suit you best, please fill out the short online form on our Join Us page. We can't wait to hear from you!
  • If you know of anyone who is good at fixing things or wants to learn how to reupholster chairs – please send them our way.
  • If you hear of someone moving house, buying a new fridge or washing machine, renovating, or helping an elder move into aged care, please mention The Generous and the Grateful in case they something wonderful to share that will brighten some else's future.




Why are charities so selective about items donated?


The Generous and the Grateful exists to uplift people on their path to a brighter future, and we believe that starts with clean, great quality and long lasting items that every home needs. For someone escaping domestic violence or at risk of homelessness, the comforts of home are so important and help rebuild their self worth. When you can sleep well, eat well and recover well, you have a much better chance of living your best life. So if you are giving items, we believe that 'better than nothing' isn’t the right approach. If you want to really help, ask what is really needed and wanted, and then act. We have designed our service around the feedback of our recipients and agency clients to meet or surpass their needs.




Why wont you take all household items?


We focus on the tricky, heavy, expensive items that seem impossible when you have little; most importantly a bed, fridge, washing machine, sofa and dining table with chairs.




Who do you help?


We turn housing into home for people recovering from homelessness and harm, our largest focus are Young People at Risk, Domestic Abuse Survivors and Refugees.




I/my friend need help, how do we ask for it?


Do you have a caseworker/social worker or similar who is supporting you who can organise this for you? The Generous and the Grateful only take requests through approved agency partners (e.g. Women’s Shelters, Wesley Mission, Mission Australia, The Red Cross, and others). These wonderful agency partners understand all that is needed by their clients and The Generous and The Grateful work to supply the bulky homewares. This saves precious time for both the agency and the client in need, leaving each to concentrate on everything else like trauma support, employment, keeping kids in school, and financial independence.




Why don't you get all the stuff on the kerb when its hard rubbish day?


The risk of contamination and faulty goods is too high. Rather than waiting till hard rubbish day, you can offer goods and encourage your friends and neighbours to do the same via our website. We believe that 'better than nothing' isn’t the right approach. Great quality and clean donations are key and what we focus on.




What do you need most?


It is so hard to find working fridges and washing machines less than 10 years old, and yet every house we complete needs them. It's an ongoing challenge, think you can help us solve it? Get in touch!





Requests

How can I volunteer with GG?


Click here to set up a chat with a team member. Let's get to know each other and see if we are a great fit.




How many volunteers do you have?


We currently have 58 volunteers, plus four key part time staff and some superb board members.




Do I have to lift fridges and heavy things if I volunteer?


No, there are so many ways to play a part – bring your mind, your heart, your purpose and let's chat about where you fit well. It might be in customer service, finance, relationship coordination, comms, HR, tech, and special projects.




Can I use my work volunteering days to help GG?


You sure can, tell us your strengths, wishes and timing and we can figure it out together – maybe a special project to help boost supply of rare items. Or help with planning, recruitment, problem solving?




Can I volunteer from home?


Yes in customer service, finance, relationship coordination, comms, HR, tech, and special projects. Do you have a laptop and smart phone?




I've recently retired...


Congratulations and welcome to a gorgeous new way of life. Want to share your wisdom and experience to create social and environmental good? Let's talk!




Regular times are tricky for me, is there something to do infrequently?


Yes there sure is! We have a list of special projects you may be interested in to help us improve, or to boost supply. Fill in the recruitment form to set up a chat with a team member. Let's get to know each other and see if we are a great fit.





Corporate donations

What type of things can I donate?


Our goal is to uplift people's lives, show them they are worthy of lovely things. We only accept items that are clean, fully functioning, stain free and with all parts present that you would be proud to offer a friend, neighbour or relative. We reserve the right of refusal of items at pick up/delivery, if we think the donated items do not meet our criteria. We are currently accepting the following items:

  • Fridge/Freezers (under 10 years old in excellent working condition)
  • Washing Machines (under 10 years old in excellent working condition)
  • Dining Tables (up to 6 seater)​
  • Chest of Drawers
  • Wardrobes (not too large or heavy)
  • Microwaves
  • TVs (including all cables and remote)
  • TV Units (low units only, not too large or bulky)




How do I donate my items to GG?


Please complete our online Donation form. This helps us gather all the information we need upfront so we can quickly review and process your donation request. Once you submit the online form, you will receive a confirmation code and one of our lovely volunteers will be in touch on the next shift via email to confirm what we can accept, and next steps.




Where do my items go after GG accepts them?


Once approved for quality and safety, your donated goods are housed in our warehouse ready for dispatch to their new home. They are combined with other donations to meet the specific needs of the recipient. We partner with agencies who support vulnerable people, often those recovering from domestic abuse, detention, homelessness and other difficult circumstances. It is these caseworkers and advocates who request essential furniture and fridges from us on behalf of their clients, to help turn their housing into a home. Sometimes we receive donations of beautiful furniture and other items that are not suitable for our recipients, but which we can sell. The money from these sales goes directly towards funding our truck ' Gloria este Van' – her fuel, servicing, tolls and insurance. This enables us to connect essential furniture to even more people, making more homes, and bypassing more unnecessary landfill.




Where else can I donate my items if you don't need them?


We appreciate you are keen to find a good home for your items, and we encourage you to reach out to other organisations in your area such as:

  • Pay it forward Facebook pages – there are lots of local groups
  • The Movement – Facebook page
  • The Bower – Facebook page
  • Facebook Marketplace
  • ReConnect Project – Facebook Page (they take laptops & desktops)




Why is there a cost to have my items picked up?


Transport is huge expense for us and being a non profit organisation, we cannot pick up items for free. We instead focus our limited funding on covering the cost of delivering your beautiful items to our deserving recipients. When you help get your items to us, either by dropping them to our warehouse or booking your own transporter for pick up, you are helping us in a big way, so we can focus our time and funds to getting the big, heavy key items, that every home needs, to some of the most vulnerable people in our community. Thank you for helping towards getting your items to us and as a result, helping us deliver kindness and dignity to so many who really need it.




What areas does GG pick up items from?


(*NB Limited capacity) Acacia Gardens
Alexandria
Allambie Heights
Annandale
Alexandria
Annangrove
Arndell Park
Artarmon
Ashbury*
Ashfield
Asquith
Auburn
Balgowlah
Balgowlah Heights
Balmain
Balmain East
Barangaroo
Baulkham Hills
Beacon Hill
Beaconsfield
Beaumont Hills
Beecroft
Belfield
Bella Vista
Bellevue Hill
Belrose
Berala
Berowra
Bidwill
Birchgrove
Blackett
Blacktown
Bondi
Bondi Beach
Bondi Junction
Bondi North
Box Hill
Breakfast Point
Bronte
Brookvale
Bungarribee
Burwood
Burwood Heights
Cabarita
Camellia
Cammeray
Camperdown
Canada Bay
Carlingford
Castle Cove
Castle Hill
Castlecrag
Centennial Park
Chatswood
Chatswood West
Cheltenham
Cherrybrook
Chester Hill*
Chippendale
Chiswick
Clontarf
Clovelly
Clovelly Beach
Clyde
Colebee
Collaroy
Collaroy Plateau
Concord
Concord West
Constitution Hill
Coogee
Coogee Beach
Cremorne
Cremorne Point
Cromer
Crows Nest
Croydon
Croydon Park*
Curl Curl
Darling Point
Darlinghurst
Darlington
Davidson
Dawes Point
Dean Park
Dee Why
Denistone
Denistone East
Denistone West
Dharruk
Dobroyd Point
Doonside
Double Bay
Dover Heights
Drummoyne
Dulwich Hill
Dundas
Dundas Valley
Dural
East Gordon
East Killara
East Lindfield
East Roseville
East Ryde
East Willoughby
Eastern Creek
Eastwood
Edgecliff
Elanora Heights
Elizabeth Bay
Emerton
Enfield
Enfield South
Enmore
Epping
Ermington
Erskineville
Eveleigh
Fairfield*
Fairlight
Five Dock
Flemington
Forest Lodge
Forestville
Fox Valley
Frenchs Forest
Freshwater
Girraween
Gladesville
Glebe
Glendenning
Glenhaven
Glenwood
Gordon
Gore Hill
Granville
Greenacre
Greenwich
Greystanes
Guildford
Guildford West
Haberfield
Harris Park
Hassall Grove
Haymarket
Hebersham
Henley
Holroyd
Homebush
Homebush West
Hornsby
Hornsby Heights
Hunters Hill
Huntingwood
Huntleys Point
Hurlstone Park*
Kellyville
Kellyville Ridge
Kensington
Kenthurst
Killara
Killarney Heights
Kings Langley
Kings Park
Kingsford
Kirribilli
Lalor Park
Lane Cove
Lane Cove North
Lane Cove West
Lavender Bay
Leichhardt
Lethbridge Park
Lewisham
Liberty Grove
Lidcombe
Lilyfield
Lindfield
Linley Point
Longueville
Macquarie Park
Manly
Manly Vale
Marayong
Maroubra
Maroubra Beach
Maroubra Junction
Marrickville
Marsden Park
Marsfield
Mascot*
Mays Hill
McMahons Point
Meadowbank
Melrose Park
Merrylands
Merrylands West
Middle Cove
Middle Dural
Millers Point
Milsons Point
Minchinbury
Moore Park
Mortlake
Mosman
Mount Druitt
Naremburn
Narrabeen
Narrabeen North
Narraweena
Nelson
Neutral Bay
Newington
Newtown
Normanhurst
North Balgowlah
North Curl Curl
North Epping
North Kellyville
North Manly
North Parramatta
North Rocks
North Ryde
North St Ives
North Strathfield
North Sydney
North Turramurra
North Wahroonga
North Willoughby
Northbridge
Northmead
Northwood
Norwest
Oakhurst
Oatlands
Old Toongabbie
Orange Grove
Oxford Falls
Paddington
Parklea
Parramatta
Pemulwuy
Pendle Hill
Pennant Hills
Petersham
Plumpton
Point Piper
Potts Point
Prospect
Putney
Pymble
Pyrmont
Quakers Hill
Queens Park
Queenscliff
Randwick
Redfern
Regents Park*
Rhodes
Riverstone*
Riverview
Rodd Point
Rookwood
Rooty Hill
Ropes Crossing
Rose Bay
Rosebery*
Rosehill
Roseville
Roseville Chase
Round Corner
Rouse Hill
Rozelle
Rushcutters Bay
Russell Lea
Rydalmere
Ryde
Schofields
Seaforth
Seven Hills
Shalvey
Shanes Park
Silverwater
Smithfield*
South Granville
South Turramurra
South Wentworthville
St Ives
St Ives Chase
St Leonards
St Marys*
St Peters*
Stanhope Gardens
Stanmore
Strathfield
Strathfield South
Summer Hill
Surry Hills
Sydenham
Sydney CBD
Sydney Olympic Park
Tamarama
Tarban
Telopea
Tempe
Tennyson Point
The Ponds
The Rocks
The Rocks
Thornleigh
Toongabbie
Top Ryde
Tregear
Turramurra
Ultimo
Vaucluse
Vineyard*
Wahroonga
Waitara
Wareemba
Warrawee
Waterloo
Watsons Bay
Waverley
Waverton
Wentworth Point
Wentworthville
West Killara
West Lindfield
West Pennant Hills
West Pymble
West Ryde
Westleigh
Westmead
Whalan
Wheeler Heights
Willmot
Willoughby
Winston Hills
Wollstonecraft
Woodcroft
Woodpark
Woollahra
Woolloomooloo
Woolwich
Yennora*
Zetland




How can I get my items to you?


There are three options, depending on where you are located and how soon you need pick up to occur:

  1. Drop the item(s) to our warehouse in Hope Street, West Ryde on Tuesday 6:45pm–8:00pm; Wednesday 10:00am–2:00pm; Saturday 10am–12:00pm. (FREE).
  2. Book and pay for The Generous and the Grateful to pick your items up on our scheduled transport days – Wednesdays or Fridays. (Less flexible but affordable)
  3. Directly Book and pay a trusted, affordable transport contractor to pick it up on a day that suits you. (Flexible but more costly option)
IMPORTANT – We reserve the right of refusal of items at pick up/delivery if we think the donated items do not meet our criteria.




How else can I help?


  • Donate! Our biggest expense is transport. Your donation will help keep our truck ‘Gloria este Van’ on the road in order to deliver essential items to more people in need, and cover other minor costs of running a growing organisation. We're so grateful for any support you can give to our 2021 fundraiser.
  • Recommend The Generous and Grateful to your workplace giving and staff grants program to help set up home around people rebuilding after homelessness and harm so they can get back to living their best life.
  • Some of our requestors don't have funds to pay our service fee so you could donate and sponsor a home or an item to help us connect it from donors, through quality control and out to their location to help make the roof over their head into home.
  • Share your time, muscles and mind – there are LOADS of roles available through which you can donate your time in fortnightly or weekly shifts of 3-4 hours. There are volunteer-from-home opportunities, more hands-on roles, and everything in between. The roles are well suited to suit stay-at-home carers, can be during school hours, and accommodate holidays for parents, students and retirees. If you'd like to get in touch with us to see what opportunities might suit you best, please fill out the short online form on our Join Us page. We can't wait to hear from you!
  • If you know of anyone who is good at fixing things or wants to learn how to reupholster chairs – please send them our way.
  • If you hear of someone moving house, buying a new fridge or washing machine, renovating, or helping an elder move into aged care, please mention The Generous and the Grateful in case they something wonderful to share that will brighten some else's future.




Why are charities so selective about items donated?


The Generous and the Grateful exists to uplift people on their path to a brighter future, and we believe that starts with clean, great quality and long lasting items that every home needs. For someone escaping domestic violence or at risk of homelessness, the comforts of home are so important and help rebuild their self worth. When you can sleep well, eat well and recover well, you have a much better chance of living your best life. So if you are giving items, we believe that 'better than nothing' isn’t the right approach. If you want to really help, ask what is really needed and wanted, and then act. We have designed our service around the feedback of our recipients and agency clients to meet or surpass their needs.




Why wont you take all household items?


We focus on the tricky, heavy, expensive items that seem impossible when you have little; most importantly a bed, fridge, washing machine, sofa and dining table with chairs.




Who do you help?


We turn housing into home for people recovering from homelessness and harm, our largest focus are Young People at Risk, Domestic Abuse Survivors and Refugees.




I/my friend need help, how do we ask for it?


Do you have a caseworker/social worker or similar who is supporting you who can organise this for you? The Generous and the Grateful only take requests through approved agency partners (e.g. Women’s Shelters, Wesley Mission, Mission Australia, The Red Cross, and others). These wonderful agency partners understand all that is needed by their clients and The Generous and The Grateful work to supply the bulky homewares. This saves precious time for both the agency and the client in need, leaving each to concentrate on everything else like trauma support, employment, keeping kids in school, and financial independence.




Why don't you get all the stuff on the kerb when its hard rubbish day?


The risk of contamination and faulty goods is too high. Rather than waiting till hard rubbish day, you can offer goods and encourage your friends and neighbours to do the same via our website. We believe that 'better than nothing' isn’t the right approach. Great quality and clean donations are key and what we focus on.




What do you need most?


It is so hard to find working fridges and washing machines less than 10 years old, and yet every house we complete needs them. It's an ongoing challenge, think you can help us solve it? Get in touch!





Marketing & comms

How can I volunteer with GG?


Click here to set up a chat with a team member. Let's get to know each other and see if we are a great fit.




How many volunteers do you have?


We currently have 58 volunteers, plus four key part time staff and some superb board members.




Do I have to lift fridges and heavy things if I volunteer?


No, there are so many ways to play a part – bring your mind, your heart, your purpose and let's chat about where you fit well. It might be in customer service, finance, relationship coordination, comms, HR, tech, and special projects.




Can I use my work volunteering days to help GG?


You sure can, tell us your strengths, wishes and timing and we can figure it out together – maybe a special project to help boost supply of rare items. Or help with planning, recruitment, problem solving?




Can I volunteer from home?


Yes in customer service, finance, relationship coordination, comms, HR, tech, and special projects. Do you have a laptop and smart phone?




I've recently retired...


Congratulations and welcome to a gorgeous new way of life. Want to share your wisdom and experience to create social and environmental good? Let's talk!




Regular times are tricky for me, is there something to do infrequently?


Yes there sure is! We have a list of special projects you may be interested in to help us improve, or to boost supply. Fill in the recruitment form to set up a chat with a team member. Let's get to know each other and see if we are a great fit.





Payments & receipts

What type of things can I donate?


Our goal is to uplift people's lives, show them they are worthy of lovely things. We only accept items that are clean, fully functioning, stain free and with all parts present that you would be proud to offer a friend, neighbour or relative. We reserve the right of refusal of items at pick up/delivery, if we think the donated items do not meet our criteria. We are currently accepting the following items:

  • Fridge/Freezers (under 10 years old in excellent working condition)
  • Washing Machines (under 10 years old in excellent working condition)
  • Dining Tables (up to 6 seater)​
  • Chest of Drawers
  • Wardrobes (not too large or heavy)
  • Microwaves
  • TVs (including all cables and remote)
  • TV Units (low units only, not too large or bulky)




How do I donate my items to GG?


Please complete our online Donation form. This helps us gather all the information we need upfront so we can quickly review and process your donation request. Once you submit the online form, you will receive a confirmation code and one of our lovely volunteers will be in touch on the next shift via email to confirm what we can accept, and next steps.




Where do my items go after GG accepts them?


Once approved for quality and safety, your donated goods are housed in our warehouse ready for dispatch to their new home. They are combined with other donations to meet the specific needs of the recipient. We partner with agencies who support vulnerable people, often those recovering from domestic abuse, detention, homelessness and other difficult circumstances. It is these caseworkers and advocates who request essential furniture and fridges from us on behalf of their clients, to help turn their housing into a home. Sometimes we receive donations of beautiful furniture and other items that are not suitable for our recipients, but which we can sell. The money from these sales goes directly towards funding our truck ' Gloria este Van' – her fuel, servicing, tolls and insurance. This enables us to connect essential furniture to even more people, making more homes, and bypassing more unnecessary landfill.




Where else can I donate my items if you don't need them?


We appreciate you are keen to find a good home for your items, and we encourage you to reach out to other organisations in your area such as:

  • Pay it forward Facebook pages – there are lots of local groups
  • The Movement – Facebook page
  • The Bower – Facebook page
  • Facebook Marketplace
  • ReConnect Project – Facebook Page (they take laptops & desktops)




Why is there a cost to have my items picked up?


We cannot pick up items. We instead focus our limited funding on covering the cost of delivering your beautiful items to our deserving recipients. When you help get your items to us, either by dropping them to our warehouse or booking your own transporter for pick up, you are helping us in a big way, so we can focus our time and funds to getting the big, heavy key items, that every home needs, to some of the most vulnerable people in our community. Thank you for helping towards getting your items to us and as a result, helping us deliver kindness and dignity to so many who really need it.




How can I get my items to you?


There are three options, depending on where you are located and how soon you need pick up to occur:

  1. Drop the item(s) to our warehouse in Hope Street, West Ryde on Tuesday 6:45pm–8:00pm; Wednesday 10:00am–2:00pm; Saturday 10am–12:00pm. (FREE).
  2. Directly Book and pay a trusted, affordable transport contractor to pick it up on a day that suits you. (Flexible but more costly option)
IMPORTANT – We reserve the right of refusal of items at pick up/delivery if we think the donated items do not meet our criteria.




How else can I help?


  • Donate! Our biggest expense is transport. Your donation will help keep our truck ‘Gloria este Van’ on the road in order to deliver essential items to more people in need, and cover other minor costs of running a growing organisation. We're so grateful for any support you can give to our 2021 fundraiser.
  • Recommend The Generous and Grateful to your workplace giving and staff grants program to help set up home around people rebuilding after homelessness and harm so they can get back to living their best life.
  • Some of our requestors don't have funds to pay our service fee so you could donate and sponsor a home or an item to help us connect it from donors, through quality control and out to their location to help make the roof over their head into home.
  • Share your time, muscles and mind – there are LOADS of roles available through which you can donate your time in fortnightly or weekly shifts of 3-4 hours. There are volunteer-from-home opportunities, more hands-on roles, and everything in between. The roles are well suited to suit stay-at-home carers, can be during school hours, and accommodate holidays for parents, students and retirees. If you'd like to get in touch with us to see what opportunities might suit you best, please fill out the short online form on our Join Us page. We can't wait to hear from you!
  • If you know of anyone who is good at fixing things or wants to learn how to reupholster chairs – please send them our way.
  • If you hear of someone moving house, buying a new fridge or washing machine, renovating, or helping an elder move into aged care, please mention The Generous and the Grateful in case they something wonderful to share that will brighten some else's future.




Why are charities so selective about items donated?


The Generous and the Grateful exists to uplift people on their path to a brighter future, and we believe that starts with clean, great quality and long lasting items that every home needs. For someone escaping domestic violence or at risk of homelessness, the comforts of home are so important and help rebuild their self worth. When you can sleep well, eat well and recover well, you have a much better chance of living your best life. So if you are giving items, we believe that 'better than nothing' isn’t the right approach. If you want to really help, ask what is really needed and wanted, and then act. We have designed our service around the feedback of our recipients and agency clients to meet or surpass their needs.




Why wont you take all household items?


We focus on the tricky, heavy, expensive items that seem impossible when you have little; most importantly a bed, fridge, washing machine, sofa and dining table with chairs.




Who do you help?


We turn housing into home for people recovering from homelessness and harm, our largest focus are Young People at Risk, Domestic Abuse Survivors and Refugees.




I/my friend need help, how do we ask for it?


Do you have a caseworker/social worker or similar who is supporting you who can organise this for you? The Generous and the Grateful only take requests through approved agency partners (e.g. Women’s Shelters, Wesley Mission, Mission Australia, The Red Cross, and others). These wonderful agency partners understand all that is needed by their clients and The Generous and The Grateful work to supply the bulky homewares. This saves precious time for both the agency and the client in need, leaving each to concentrate on everything else like trauma support, employment, keeping kids in school, and financial independence.




Why don't you get all the stuff on the kerb when its hard rubbish day?


The risk of contamination and faulty goods is too high. Rather than waiting till hard rubbish day, you can offer goods and encourage your friends and neighbours to do the same via our website. We believe that 'better than nothing' isn’t the right approach. Great quality and clean donations are key and what we focus on.




What do you need most?


It is so hard to find working fridges and washing machines less than 10 years old, and yet every house we complete needs them. It's an ongoing challenge, think you can help us solve it? Get in touch!





How can my organisation get involved with GG?

What type of things can I donate?


Our goal is to uplift people's lives, show them they are worthy of lovely things. We only accept items that are clean, fully functioning, stain free and with all parts present that you would be proud to offer a friend, neighbour or relative. We reserve the right of refusal of items at pick up/delivery, if we think the donated items do not meet our criteria. We are currently accepting the following items:

  • Fridge/Freezers (under 10 years old in excellent working condition)
  • Washing Machines (under 10 years old in excellent working condition)
  • Dining Tables (up to 6 seater)​
  • Chest of Drawers
  • Wardrobes (not too large or heavy)
  • Microwaves
  • TVs (including all cables and remote)
  • TV Units (low units only, not too large or bulky)




How do I donate my items to GG?


Please complete our online Donation form. This helps us gather all the information we need upfront so we can quickly review and process your donation request. Once you submit the online form, you will receive a confirmation code and one of our lovely volunteers will be in touch on the next shift via email to confirm what we can accept, and next steps.




Where do my items go after GG accepts them?


Once approved for quality and safety, your donated goods are housed in our warehouse ready for dispatch to their new home. They are combined with other donations to meet the specific needs of the recipient. We partner with agencies who support vulnerable people, often those recovering from domestic abuse, detention, homelessness and other difficult circumstances. It is these caseworkers and advocates who request essential furniture and fridges from us on behalf of their clients, to help turn their housing into a home. Sometimes we receive donations of beautiful furniture and other items that are not suitable for our recipients, but which we can sell. The money from these sales goes directly towards funding our truck ' Gloria este Van' – her fuel, servicing, tolls and insurance. This enables us to connect essential furniture to even more people, making more homes, and bypassing more unnecessary landfill.




Where else can I donate my items if you don't need them?


We appreciate you are keen to find a good home for your items, and we encourage you to reach out to other organisations in your area such as:

  • Pay it forward Facebook pages – there are lots of local groups
  • The Movement – Facebook page
  • The Bower – Facebook page
  • Facebook Marketplace
  • ReConnect Project – Facebook Page (they take laptops & desktops)




Why is there a cost to have my items picked up?


We cannot pick up items. We instead focus our limited funding on covering the cost of delivering your beautiful items to our deserving recipients. When you help get your items to us, either by dropping them to our warehouse or booking your own transporter for pick up, you are helping us in a big way, so we can focus our time and funds to getting the big, heavy key items, that every home needs, to some of the most vulnerable people in our community. Thank you for helping towards getting your items to us and as a result, helping us deliver kindness and dignity to so many who really need it.




How can I get my items to you?


There are three options, depending on where you are located and how soon you need pick up to occur:

  1. Drop the item(s) to our warehouse in Hope Street, West Ryde on Tuesday 6:45pm–8:00pm; Wednesday 10:00am–2:00pm; Saturday 10am–12:00pm. (FREE).
  2. Directly Book and pay a trusted, affordable transport contractor to pick it up on a day that suits you. (Flexible but more costly option)
IMPORTANT – We reserve the right of refusal of items at pick up/delivery if we think the donated items do not meet our criteria.




How else can I help?


  • Donate! Our biggest expense is transport. Your donation will help keep our truck ‘Gloria este Van’ on the road in order to deliver essential items to more people in need, and cover other minor costs of running a growing organisation. We're so grateful for any support you can give to our 2021 fundraiser.
  • Recommend The Generous and Grateful to your workplace giving and staff grants program to help set up home around people rebuilding after homelessness and harm so they can get back to living their best life.
  • Some of our requestors don't have funds to pay our service fee so you could donate and sponsor a home or an item to help us connect it from donors, through quality control and out to their location to help make the roof over their head into home.
  • Share your time, muscles and mind – there are LOADS of roles available through which you can donate your time in fortnightly or weekly shifts of 3-4 hours. There are volunteer-from-home opportunities, more hands-on roles, and everything in between. The roles are well suited to suit stay-at-home carers, can be during school hours, and accommodate holidays for parents, students and retirees. If you'd like to get in touch with us to see what opportunities might suit you best, please fill out the short online form on our Join Us page. We can't wait to hear from you!
  • If you know of anyone who is good at fixing things or wants to learn how to reupholster chairs – please send them our way.
  • If you hear of someone moving house, buying a new fridge or washing machine, renovating, or helping an elder move into aged care, please mention The Generous and the Grateful in case they something wonderful to share that will brighten some else's future.




Why are charities so selective about items donated?


The Generous and the Grateful exists to uplift people on their path to a brighter future, and we believe that starts with clean, great quality and long lasting items that every home needs. For someone escaping domestic violence or at risk of homelessness, the comforts of home are so important and help rebuild their self worth. When you can sleep well, eat well and recover well, you have a much better chance of living your best life. So if you are giving items, we believe that 'better than nothing' isn’t the right approach. If you want to really help, ask what is really needed and wanted, and then act. We have designed our service around the feedback of our recipients and agency clients to meet or surpass their needs.




Why wont you take all household items?


We focus on the tricky, heavy, expensive items that seem impossible when you have little; most importantly a bed, fridge, washing machine, sofa and dining table with chairs.




Who do you help?


We turn housing into home for people recovering from homelessness and harm, our largest focus are Young People at Risk, Domestic Abuse Survivors and Refugees.




I/my friend need help, how do we ask for it?


Do you have a caseworker/social worker or similar who is supporting you who can organise this for you? The Generous and the Grateful only take requests through approved agency partners (e.g. Women’s Shelters, Wesley Mission, Mission Australia, The Red Cross, and others). These wonderful agency partners understand all that is needed by their clients and The Generous and The Grateful work to supply the bulky homewares. This saves precious time for both the agency and the client in need, leaving each to concentrate on everything else like trauma support, employment, keeping kids in school, and financial independence.




Why don't you get all the stuff on the kerb when its hard rubbish day?


The risk of contamination and faulty goods is too high. Rather than waiting till hard rubbish day, you can offer goods and encourage your friends and neighbours to do the same via our website. We believe that 'better than nothing' isn’t the right approach. Great quality and clean donations are key and what we focus on.




What do you need most?


It is so hard to find working fridges and washing machines less than 10 years old, and yet every house we complete needs them. It's an ongoing challenge, think you can help us solve it? Get in touch!





Volunteering with GG

How can I volunteer with GG?


Click here to set up a chat with a team member. Let's get to know each other and see if we are a great fit.




How many volunteers do you have?


We currently have 58 volunteers, plus four key part time staff and some superb board members.




Do I have to lift fridges and heavy things if I volunteer?


No, there are so many ways to play a part – bring your mind, your heart, your purpose and let's chat about where you fit well. It might be in customer service, finance, relationship coordination, comms, HR, tech, and special projects.




Can I use my work volunteering days to help GG?


You sure can, tell us your strengths, wishes and timing and we can figure it out together – maybe a special project to help boost supply of rare items. Or help with planning, recruitment, problem solving?




Can I volunteer from home?


Yes in customer service, finance, relationship coordination, comms, HR, tech, and special projects. Do you have a laptop and smart phone?




I've recently retired...


Congratulations and welcome to a gorgeous new way of life. Want to share your wisdom and experience to create social and environmental good? Let's talk!




Regular times are tricky for me, is there something to do infrequently?


Yes there sure is! We have a list of special projects you may be interested in to help us improve, or to boost supply. Fill in the recruitment form to set up a chat with a team member. Let's get to know each other and see if we are a great fit.





 
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